Soon after it was put on the market, there were growing complaints about a problem on the new Huawei Mitt 20 Pro phone screen, which operated social networking sites, while the company issued a response to the clarification, but apparently did not convince anyone.
The problem is that there is a large color difference at the edges of the phone screen, which greatly deforms the image. This problem is compounded by the background used and the brightness.
"The phone uses a flexible OLED display with specially designed curved edges to get an improved visual experience, which may change the color when viewed from different angles," Huawei said in response to the problem. .
"In very low light conditions, when the brightness of the screen is too low, or when using dark backgrounds, these differences can be significant."
In its response, the company called on customers who have experienced this problem in the normal use of the phone to go to customer service centers for assistance.
Commenting on Huawei's response, the specialized website said, "It is clear that this problem is much greater in Huawei compared to other phones with similar screens."
He explained that the company's request from customers to go to service centers means that the problem is not in all devices and it is not related to a slight change in colors, but a defect in the industry.
The color change appears when the background is dark gray or, in some cases, white, and is also associated with the brightness of the screen.
Some say that this change in color has become more prominent over time, and they have suggested that Huawei's adhesive material is on the screen, so they called a gluegate # or "glue scandal".
Huawei tried to take a distance from the response from its branch in the UK, saying it was not an official statement from its parent company in China, but had not yet issued an explanation, according to GSM Arina.
